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HI, we are facing an issue when remote machine AIX\SOlaris is doing a sftp to tectia server v, they are recieveing local disconnect.

On tectia side we recieve 3 errors in a row:

1. <data>114 Servant_warning, "Failed to resolve remote hostname.", Session-Id: 4613</data>   2. 111 Servant_error, Error: Generic error, "Failed to get methods: Requested field `ip-fqdn' not found from blackboard. / Match resulted in error.", Session-Id: 4613  3. <data>705 Auth_error, Username: XXX-XXX-XXX-XXX, "Access denied by server policy.", Session-Id: 4613</data>  4. <data>411 Login_failure, Username:Domain\SVC-XXX-XXXX-XXX, Reason: By application, Src IP: XXXXXXXX, Dst IFace: listener, Dst IP: XX.xxx.xxxx.xxx, Src Port: YYYYY, Dst Port: 22, "Access denied., Local Disconnect", Session-Id: 4613</data> 

ANd its intermittent.

Please help

Thanks Akanksha

asked Jul 22 '16 at 15:02

aks0601's gravatar image


Add the following to the configuration, under secsh-server tag, params, settings:

resolve-client-hostname = "no"

from my server as example:

        <crypto-lib mode = "standard"/>
        <!--Replace the value of xauth-path with the path to the xauth binary on your host. -->
        <settings xauth-path = "/usr/X11R6/bin/xauth" resolve-client-hostname = "no"/>

and reload the server. it will prevent it from trying to DNS lookup clients, which will speed up the connection establishment and channel opening.


answered Jul 29 '16 at 17:51

fmattos's gravatar image


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Asked: Jul 22 '16 at 15:02

Seen: 4,859 times

Last updated: Jul 29 '16 at 17:51

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