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Hi,

I am using Tectia version 5.1.3.8 on Windows 2003 server. While trying to connect from linux server there is a error reported in event log saying "User does not exist, faking authentication". The user is there in the server and I have copied the public keys in the respective profiles directory. Also tried creating different ID and even added to administrators group; however nothing helps. Need help to overcome this issue.

asked Oct 31 '11 at 16:39

selva's gravatar image

selva
1111


Please verify that the following 2 policies are set for the user.

"Access this computer from the network"

"Log on locally" or "Allow Logon locally".

Regards, -Joe

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answered Oct 31 '11 at 22:45

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

thanks for the response, I am able to login to the server using the id and able to map share from another windows client with the same id. However, not able to connect using winscp to access, eventlog in tectia server says "user does not exist, faking authentication"

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answered Oct 31 '11 at 22:49

selva's gravatar image

selva
1111

When you say "from another windows client with the same id" do you mean another SSH client or something else?

Regards, -Joe

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answered Oct 31 '11 at 22:58

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

yes with same id i can map the share using net use command.

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answered Oct 31 '11 at 22:59

selva's gravatar image

selva
1111

Mapping a drive doesn't go over the SSH protocol unless you are tunneling it.

I think you still need to verify that you have the correct policies setup for the user your trying to log in as.

These policies are the ones that Tectia Server needs in order to allow a user to login:

"Access this computer from the network"

"Log on locally" or "Allow Logon locally".

link

answered Oct 31 '11 at 23:03

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

Yeah i know net use does not use SSH protocol, the reason for using net use is to check whether the policy is preventing the id to access the server from network. I am able to connect and i can also login to the server locally using the same id. So its not the policy which is causing the issue.

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answered Oct 31 '11 at 23:09

selva's gravatar image

selva
1111

tried connecting via domain account and it works fine, looks like it check the account in domain instead of local. Any way to configure to use local account instead of domain account?

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answered Nov 01 '11 at 09:56

selva's gravatar image

selva
1111

Yes, under the domain policy section you can adjust if local or domain users are looked at first.

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answered Nov 01 '11 at 20:34

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

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Asked: Oct 31 '11 at 16:39

Seen: 4,729 times

Last updated: Nov 01 '11 at 20:34

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